Urban Style Hôtel des Cèdres
3The must-haves
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![logo RSE]()
Sustainable stay: 7.5/10 -
WIFIFree
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Business Stopover
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Breakfast 99.19 HKD/Pers
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Arrival and departure Arrival from 15:00, Departure at 11:00
Your stay at the Urban Style Hôtel des Cèdres
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Services
Equipments
Multimedia
Accessibility
Sustainable stay
Business and events
Family
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Practical information
Monday:07:00-12:00 , 15:00-22:30
Tuesday:07:00-12:00 , 15:00-22:30
Wednesday:07:00-12:00 , 15:00-22:30
Thursday:07:00-12:00 , 15:00-22:30
Friday:07:00-12:00 , 15:00-22:30
Saturday:08:00-12:00 , 15:00-22:00
Sunday:08:00-12:00 , 15:00-22:00
Arrival from 15:00, Departure at 11:00
MOTORCYCLING
All the equipment to welcome motorcyclists: closed room & dedicated area for cleaning, advice from the hotelier on nearby garages and repair shops.
CYCLING
A full range of facilities to meet the needs of cyclists: secure and closed premises, cleaning and drying of clothes, expert advice from the hotel owner on the tours, On request: adapted meals.
Reviews
Total / general mark
Recommendation
8.5/10Total / general mark
8.4/10Reception and service
9/10Accommodation
8.3/10Value for money
8.1/10Cleanliness
9.2/10Breakfast
8.3/10'All reviews have been written by guests who have stayed at our properties'
They give me top room .. like hatage .. with family i am not confortable.. and staff demand extra 50€ for deosit. And they send me bavk after 7 working days..👎
Based on the brochure on the website, I expected a more personalized welcome. While the rooms are decent and clean, the style and decor lack warmth.
Hello Mrs. FOLLET,
Thank you for sharing your impressions following your stay at our establishment (upgraded to a more spacious room).
We are sorry that the welcome did not meet your expectations in terms of personalization, despite the promises in our brochure. We have taken note of your comments regarding the style and decor of our rooms, which you felt lacked warmth.
We attach great importance to the quality of the welcome and the atmosphere of our establishment and we will study your comments to improve these aspects.
We hope to have the pleasure of welcoming you again soon and to better meet your expectations.
Sincerely yours
Salwa
When I'm traveling in the Orléans area, I regularly book this hotel because we receive a warm welcome and the rooms are spacious. The only downside is that parking near the hotel is a gamble!
Hello Mr. CHEPEL,
Thank you for taking the time to leave us a review. We are delighted that you generally enjoyed your stay with us and we have taken note of your comment regarding the parking.
However, we offer a €5.00 parking ticket valid for 15 hours in the "Médiathèque" public car park (closed at night) located 300m from our establishment. You can confirm this with us on site.
Best regards
The reception
Louisa
The hotel is quite nicely decorated, but there's no soundproofing on the hallway wall; you can hear everything happening on the other side of your room. The floor isn't level. The bathroom looks like it was done by a weekend handyman, with the shower sloped the wrong way, so you have to shower quickly or risk wading through water when you get out. Breakfast has too few choices and is of mass-produced quality.
Mr. NAVAUX,
We have taken note of your comments regarding soundproofing, flooring, and bathroom layout. Regarding the bathroom, we would like to emphasize that it is in no way a "DIY" project. The installations are carried out by professionals and are subject to regular inspections and maintenance.
The breakfast offered is intentionally simple and corresponds to the offer advertised at the time of booking, in order to provide a service accessible to all our guests.
We regret that these points were not reported to reception during your stay, our team being available to intervene or offer a solution when possible.
Best regards,
Thamara
I stayed one night at the Hôtel des Cèdres in Orléans. I received a very warm welcome upon arrival, and everything was explained clearly, except for a small surprise not mentioned during the booking process: a €50 deposit was requested. I think it's a shame the hotel doesn't have a restaurant, and I found the breakfast rather limited in terms of choice. There was also a significant problem with soundproofing; I could hear my neighbor snoring as if we were in the same room, and movement in the hallway/upstairs was also disruptive. Finally, there were no bottled water available; you had to go down to the ground floor to refill the carafe in your room. Otherwise, the bed was very comfortable, the room was spotless, and the staff was very pleasant.
Mrs. MUNOZ,
Thank you for taking the time to share your experience following your stay at the Hôtel des Cèdres d'Orléans.
We are delighted that you appreciated the welcome from our team, the comfort of the bed and the cleanliness of the room.
Regarding the €50 deposit, this is part of our conditions of stay.
Please note that our establishment does not have a restaurant, as indicated during the booking process. However, we offer our guests a selection of jarred meals and drinks available at reception for those who wish to eat on-site.
We are sorry that breakfast did not fully meet your expectations and we take your feedback into account.
Regarding the noise, we understand the inconvenience. We regret that you did not inform us of this during your stay: our reception team is available at all times and could have offered you an immediate solution.
Best regards,
Thamara
The welcome was friendly and professional. The establishment is well-maintained, clean, and modern. The breakfast is light but adequate. However, I was freezing! The room was icy cold when I arrived (I'd say 15 degrees Celsius, no more), and despite manually increasing the heating myself—I didn't take my socks off until around 4 a.m.
Mr. CARLOS,
Thank you so much for taking the time to share your experience.
We are delighted that you appreciated the welcome, cleanliness and overall comfort of the establishment, as well as the breakfast.
We are, however, sincerely sorry for the inconvenience caused by the temperature in your room upon your arrival. This is clearly not the experience we wish to offer our guests. Your feedback has been forwarded to our team so they can check the heating system and prevent this from happening again.
We hope to have the opportunity to welcome you back in better conditions and offer you a fully comfortable stay.
Best regards,
Thamara
Very good, beautiful spaces and excellent service. Close to the city center. However, the snow and sub-zero temperatures made the building cold, as its exterior walls are not insulated. The room felt cold despite the heating. I needed a second duvet from the closet.
Mr. Mariette,
Thank you for your feedback and constructive comments. We are delighted that you appreciated the spaces, the quality of the welcome, and the proximity to the city center.
We regret the discomfort caused by the cold during this period of sub-zero temperatures. We are continuously working to improve the comfort of our facilities. We look forward to welcoming you back for a future stay.
Best regards,
Thamara
I really enjoyed it.
Mrs. Decaux,
Thank you very much for your comment, we are delighted that you enjoyed your stay.
I'm looking forward to seeing you again.
Best regards,
Thamara
The location is good, but the way you can get a discounted parking rate is inconvenient. Also, the pillows are all the same: thin and firm. It would be wise to offer two different types of pillows. I slept very poorly.
Hello Mrs. Perennes,
Thank you very much for your feedback. We are sorry to hear that the process for obtaining the discounted parking rate was inconvenient and that the pillows were not to your liking. We have taken note of your suggestions for improving these aspects. We will look into simplifying access to the discounted parking rate and offering a wider variety of pillows to better meet our guests' preferences. We hope you will give us another opportunity to provide you with a more comfortable stay.
Sincerely yours
Salwa
Very warm welcome. Very clean room. The shower with the curtain is a bit disappointing as water gets everywhere. The sink is tiny! Despite this, thank you for the welcome and the breakfast.
Mrs. GIORGIANNI,
Thank you so much for your feedback! We are delighted that you enjoyed the welcome, the cleanliness of the room, and the breakfast. We are sorry that the shower and sink did not fully meet your expectations. Your comments are very valuable and will help us improve the comfort of our rooms. We look forward to welcoming you again!
Best regards,
Thamara
Simply no parking available for motorcyclists 😏 But a solution has been found. Best regards
Mr. CARCELLER,
Thank you for your feedback. We apologize for the lack of parking, but are pleased that a solution has been found. For your information, there is also a parking lot at the library, located approximately 300 meters away; it is a paid lot with a maximum stay of 15 hours.
We look forward to welcoming you again.
Best regards,
Thamara
Go for it !
Traditional hotel, reasonable price for the Royal breakfast buffet!
Schönes Hotel, ideal für das Wochenende. Toller Ausgangspunkt für Unternehmungen . In der Nähe gute Restaurants.
Dear Madame LÖDIGE
Thank you very much for your positive review.
We are delighted that you enjoyed our hotel as an ideal base for your excursions and that you discovered some good restaurants nearby. We look forward to welcoming you back.
Best regards
Salwa
A charming "small" hotel. My room, small at first glance, offered all the comforts for a good night's sleep during my business trip. Varied breakfast. Regarding the breakfast room: if it is really not possible to do without a TV, please turn the sound off.
Hello Mr. BLANCHARD,
Thank you so much for your kind words.
We are delighted that you enjoyed your stay with us and that your room met your expectations.
We're sorry the TV sound disrupted your breakfast. We'll pass your feedback on to our team to see what we can do to improve this. We may consider turning down the volume.
We hope to welcome you again.
Devoted greetings
Salwa
The reception and service were generally very cold, the room was small, and the breakfast was average. Poor value for money for a three-star hotel compared to three others I visited the same week.
Hello Mrs. Nail,
Thank you for your review. We are sincerely sorry that the welcome and service did not meet your expectations, as well as the size of the room and the quality of the breakfast. We have taken note of your comments to improve our weak points. Regarding the price-quality ratio, we will study this to better position ourselves compared to the competition. We are sorry that we were not able to offer you a stay that met your expectations.
Devoted greetings
Salwa
We took a "comfort" room. Indeed, it was very quiet... from the outside. But poorly soundproofed with uncarpeted floors; so we could hear every movement and noise from the room above. Furthermore, for the first time, we were asked for a 50 euro deposit. We understand why. But there are probably other ways to make unscrupulous guests pay for their damage. For others, including us, this gives a bad impression of distrust.
Mr. MARCEL,
Thank you for taking the time to share your experience. We're delighted that you enjoyed the peace and quiet of our establishment, but we sincerely regret that the soundproofing did not meet your expectations. Your feedback is very helpful, and we'll pass it on.
Regarding the deposit, this is indeed a measure put in place to ensure the good condition of the rooms and equipment. We understand, however, that this measure may come as a surprise and we thank you for your understanding. Our primary goal remains to maintain a peaceful and pleasant experience for all our guests.
We hope to have the pleasure of welcoming you again during your next stay, in order to offer you a fully satisfying experience.
Best regards,
Thamara
Satisfied But I like breakfast in my room!
Mrs. CAILLAUX,
Thank you very much for your positive feedback!
We are happy to hear that you were satisfied with your stay. We take note of your preference for breakfast in your room.
We hope to have the pleasure of welcoming you again very soon.
Best regards,
Thamara
Thank you to the reception staff for their anticipation before my late arrival (confirmation of my reservation and facilitated access arrangements). Bravo to the team for the cleanliness of the room and the organization of the generous and renewed breakfast. I highly recommend this establishment.
Mr. COSSON,
We sincerely thank you for taking the time to share your experience at our establishment.
It is with great satisfaction that we take note of your comments regarding the welcome, the cleanliness of the room, and the organization of breakfast. Your recognition of the work of our teams touches us deeply and is a real source of motivation.
We also thank you for your recommendation, which honors us.
We look forward to welcoming you again. Please accept, Sir, our most distinguished greetings.
Best regards,
Thamara
Pay attention to the quality of the welcome; empathy, a smile, and the hostess's behavior play a significant role in the quality of customer reception. This is also true when, for example, it is a question of borrowing an umbrella to go out to dinner, and the hostess insists on a refund of the said umbrella in the event of non-return, and the resulting amount...
Noisy hotel, very small room, no mini fridge
Mr. STRATSAERT,
Thank you for sharing your feedback. We're sorry your stay didn't meet all your expectations. Your comments have been taken into account to improve our services.
Sincerely,
Thamara
2-star standing but with a 4-star rate. No bottle of water in the room, no tissues, and the VMC doesn't work. The welcome isn't very warm. The equipment is the bare minimum.
Mr. AVERTY,
We thank you for your feedback, although we regret that your experience did not meet your expectations.
Our establishment is classified 3 stars, with rates corresponding to this category,
You had booked a Comfort room, and we were pleased to upgrade you at no extra charge to a Superior room, which is more spacious and better equipped.
Regarding water, a free-access fountain is available at reception, as indicated on site.
As for the welcome, you indicate that it was "not very warm", but without specifying in what way.
Finally, if you had reported a problem with the VMC during your stay, we would have intervened immediately.
We regret that despite our efforts and the upgrade offered, you were left with a negative impression. We remain available for any further clarification.
Sincerely,
Thamara
EXTREMELY SMALL BATHROOM AND TOILET
Mr. FREDERIC,
Thank you for taking the time to share your feedback. We're sorry to hear that the size of the bathroom and toilet were not to your liking.
Your comment has been taken into account and will help us improve our services.
Best regards,
Thamara
Excellent welcome and very nice hotel. Free parking on the street.
Mr. LAMY,
We sincerely thank you for your positive feedback. We are delighted to learn that the welcome and atmosphere of our establishment met your expectations.
It is indeed nice to be able to park for free near the hotel, and we are happy that you were able to take advantage of it.
It would be a pleasure to welcome you again during your next visit to the region.
Best regards,
thamara
Everything was fine: the welcome, the quietness of the room, and the bedding. However, the shower is cramped, and with a shower curtain.
Mr. BEAU,
Thank you very much for your feedback! We are delighted that you appreciated the welcome, the calm of the room and the comfort of the bedding.
We also take note of your comment regarding the shower. Your feedback is valuable and helps us continually improve our customers' comfort.
Hoping to have the pleasure of welcoming you again!
Best regards,
Thamara
Nice hotel, very quiet and quite well located for those who walk a little
Mr. DEPARDIEU,
We sincerely thank you for your positive feedback. We are happy to learn that you appreciated the calm of our establishment as well as its location, which is particularly suitable for visitors wishing to explore the surrounding area on foot.
It was a pleasure to welcome you, and we hope to have the opportunity to do so again during a future stay.
Best regards,
Thamara
CHIC AND SOBER,
Mr. LEMOINE,
Thank you for your feedback. We are pleased that the chic and understated atmosphere of our establishment caught your attention.
We look forward to welcoming you again.
Best regards,
Thamara
There is no parking, although it was clearly stated when I booked. Upon arrival, I was told there was free parking on the street, which was not the case, having looked for a space for 15 minutes without finding one.
Mr. DURAND,
Thank you for your feedback.
We would like to provide some clarification regarding parking. As indicated in your booking confirmation, a paid public parking lot (Parking de la Médiathèque) is located 300 meters from the establishment, with a rate for 15 hours of parking.
Upon your arrival, our team offered you two options: park for free in the surrounding streets, subject to availability, or opt for the paid parking at the media library.
If you had expressed your wish to use the media library parking lot directly at the time of check-in, we could of course have directed you there immediately, to save you wasting time.
We are sorry that this impacted your arrival, and remain at your disposal for any questions during a future stay.
Sincerely,
Thamara
A spacious and quiet room, renovated with a slightly dated bathroom. A shower in addition to the bathtub would have been appreciated.
Mr. DUGROS,
Thank you for taking the time to share your experience. We're glad you enjoyed the spaciousness and quietness of your Comfort Garden room. Please note that this category is equipped with a bathtub, while our Standard and Comfort rooms have a shower.
We have taken your comments into account and remain attentive to the comfort of our customers. We hope to have the pleasure of welcoming you again soon.
Best regards,
Thamara
Our whole experience was very good but we would like to voice our appreciation for the help and consideration afforded to us by Tatiana,
Leuk hotel op loopafstand van het centrum van Orleans. Parkeren gratis maar lastig om een plekje te vinden. Gratis upgrade gekregen mooie rustige schone kamer. Geen airco wel ventilator.
View the hotel's answerGeachte mevrouw, geachte heer,
Hartelijk dank dat u de tijd heeft genomen om uw ervaring met ons te delen. We zijn verheugd te vernemen dat u de ligging van ons hotel en de upgrade naar een rustige en schone kamer heeft gewaardeerd. Wat het parkeren betreft, is het inderdaad zo dat de parkeerplaats tijdens drukke periodes snel vol kan zijn, en we begrijpen dat dit een nadeel kan zijn. Tot slot nemen we uw opmerking over het ontbreken van airconditioning ter harte: we stellen ventilatoren ter beschikking, maar blijven ook in de toekomst aandacht besteden aan het comfort van onze gasten. We kijken ernaar uit u opnieuw te mogen verwelkomen in Orléans!
Met vriendelijke groeten,
Thamara
Very clean hotel. And super friendly staff.
Thank you very much for your feedback! We are glad you appreciated the cleanliness of our hotel and the friendliness of our staff. We look forward to welcoming you back soon!
Yours sincerely,
Tamara
Good location, spacious and clean room.
My only concern is lack of air conditioning, if you happen to be there during a heatwave you will melt.
Dear Sir,
Thank you for taking the time to share your experience. We are delighted to read that you enjoyed the convenient location and the spacious, clean room.
Regarding the lack of air conditioning, we fully understand that this can be uncomfortable during periods of high heat. As stated on our website and booking platforms, our establishment is not equipped with air conditioning.
We provide fans in every room and are always open to suggestions on how to improve our guests' comfort.
Kind regards,
Thamara
Very good and quiet location near the center. The hotel is charming and quiet. The staff is very friendly and competent. The breakfast is excellent. There's a veranda and garden! Bicycle storage and parking are available in the neighborhood or nearby.
Thank you for your detailed and positive review! We are delighted that you enjoyed the quiet location of our hotel, the charm of the place, and the quality of the welcome and breakfast.
We are always pleased to hear that our services – such as the garden, the veranda, the bicycle room or the parking lot – contribute to a pleasant stay.
We would be delighted to welcome you again on your next visit to the region!
Best regards,
Thamara
Bescheiden maar in orde
View the hotel's answerGeachte heer,
Hartelijk dank voor uw feedback. We zijn blij dat u tevreden bent over uw ervaring. We blijven luisteren naar uw opmerkingen om ons verder te verbeteren.
Met vriendelijke groet,
Thamara
Small, fairly good quality hotel, a 10-minute walk from the city center. Good bedding. Pleasant and attentive staff.
Mr. CLAVEL,
Thank you for taking the time to share your experience at our establishment.
We are delighted to read that you appreciated the quality of our hotel, the comfort of the bedding, as well as the welcome and availability of our staff. Your positive comments are greatly appreciated by the entire team, who strive every day to guarantee attentive and quality service.
We hope to have the pleasure of welcoming you again during your next stay in Orléans.
Best regards,
Thamara
Calm
Dear sir,
Thank you very much for your feedback!
We are glad that you appreciated the tranquility in our hotel.
We look forward to welcoming you again soon!
Yours sincerely,
Tamara
No nos hicieron la habitación y les dió igual
View the hotel's answerDear M.MRS LOPEZ CORTES
Thank you for your comment.
We are sorry to hear that you felt your room was not ready. However, after checking, it appears that the room was indeed made up
and prepared according to our standards.
If you had any specific issues during your stay, we would be happy to discuss them with you further to understand what happened
and improve our services. Your satisfaction is important to us.
Best regards
Salwa
Geen airco op de kamers is niet aangenaam in de zomer.
View the hotel's answerDear M. Carlos
Thank you for your comment.
We understand that the lack of air conditioning in the rooms is not pleasant in summer and can be a disadvantage, especially during periods of high heat.
We will take your comment into account to improve our facilities and comfort.
We are sorry if we were unable to offer you the level of comfort you expected.
We hope to welcome you back and offer you a more pleasant experience.
Best regards
Salwa
The receptionist had no class... very little empathy,... The room: a bed, a shower, no AC, no mini bar... very very minimalist
Mr. FOLIGUET,
We are sincerely sorry that your experience did not meet your expectations.
Regarding your comment about our receptionist, we are surprised by your feelings. Our colleague is recognized by many clients for her professionalism, politeness, neat presentation and availability. If there is a specific point that you did not like, we invite you to specify it.
Regarding the room, it is indeed simple and functional, as indicated when booking. The lack of air conditioning is clearly mentioned in advance.
It's true that there's no minibar, but we do offer a selection of drinks and snacks. Just ask at reception. This information is also displayed in the elevator and in your room.
Best regards,
Thamara
Woke up too early by a noisy family above us. Plastic shower curtain, not pleasant.
Mrs. Serge MarieChristine,
Thank you for taking the time to share your feedback.
We apologize for the inconvenience caused by other guests. Unfortunately, this type of noise pollution is difficult to anticipate, but we are always available at reception to intervene if necessary.
Regarding the shower curtain, we take note of your comment.
Best regards,
Thamara
Very pleasant hotel with nice familyrooms and good service. Spacious area for breakfast with access to garden. Located near citycenter (walking distance).
View the hotel's answerMRS JEANINE,
Thank you very much for your lovely review!
We're delighted to hear that you enjoyed your stay with us, especially our family rooms, the quality of our service, and the breakfast area with access to the garden.
It’s also great to know that you appreciated our convenient location near the city center.
We truly hope to have the pleasure of welcoming you again soon!
Best regards,
Thamara
Super!
Monsieur DE VOS,
Thank you for your enthusiastic comments! Sometimes our experience is always positive. À très bientôt, nous l'espérons!
Bien cordialement,
Tamara
Nice garden
Good assistance at the reception.
Mr BJORN,
Thank you for your kind words,
We’re glad you enjoyed our garden and appreciated the assistance from our reception team . Your satisfaction means a lot to us.
We hope to welcome you again soon!
Best regards,
Thamara
I have to pay a deposit of 50€ which I do not get back at check-out but I have to wait until the hotel wants to give it back or not. This is not acceptable. A deposit ok but then it has to be given back at check out. I never experienced this. Last time at a campground I got it back at check-out.
At the car rental we check together, but here I am fully dependent on what you want to decide!
MRS VICTORIA,
Thank you for your message.
We understand your surprise regarding the deposit procedure, and we would like to provide you with some clarification.
The 50€ deposit is a bank imprint, not an actual debit. It is automatically released after your departure . the time frame depends on your bank, which can sometimes take a few days.
On most banking apps, you can see the estimated date of return of this deposit directly in your pending transactions.
This procedure is standard in many hotels and is simply intended to cover any additional costs. Please be assured that no money is retained without reason.
We remain at your disposal for any further questions and hope that you still enjoyed your stay with us.
Best regards,
Thamara
Hotel and pleasant stay
Mrs. GILDA,
Thank you very much for your feedback!
We are delighted that you had a pleasant stay at the hotel. We look forward to welcoming you back on your next visit!
Best regards,
Thamara
Disappointing. Apart from the breakfast (inexpensive and good quality) and the beauty of the garden which are qualitative. The room (small mattresses of poor quality), the insulation (noise), the small bathroom without facilities for a room of 4 adults, the services did not convince us. We will not return.
Madam, Sir
Thank you for taking the time to share your review. We are pleased that you enjoyed the quality of our breakfast and the beauty of the garden, elements to which we attach great importance.
We sincerely apologize that your stay did not fully meet your expectations. However, we would like to point out that our rooms are regularly maintained and carefully equipped. We choose our bedding carefully, and the majority of our guests are satisfied with it.
Your comments regarding the insulation and layout of the bathroom have been noted and will be taken into account as part of our continuous improvement efforts.
Sincerely,
Thamara
Great and friendly staff. Superbe location . We“d woulld Like to come back soon, we will recommend The People to our friends.
View the hotel's answerDear Inga,
Thank you for taking the time to share your experience following your stay. We are very happy to read that your stay went well, and will be sure to share it with the entire team. Your satisfaction is a great reward for our team, who strive to provide you with impeccable service.
We look forward to welcoming you again
Best regards, Tatiana
The hotel was very well localized, very clean and convenient and people were great. However the room we received had a huge flaw, it was incredibly hot, without good windows to open, nor air conditioning. There were 2 fans but it was really insufficient.
If I had stayed for more than 1 day I would have requested to change bedroom
Dear Yann,
Thank you very much for your positive review. We will be sure to share your feedback with our entire team. We take your comments into account and are considering improvements to offer a better experience to our future guests.
We look forward to welcoming you back.
Best regards,
Tatiana
Warm welcome. An old-fashioned atmosphere.
Dear Claude,
We sincerely thank you for your appreciation and your 5/5 rating. We are happy that your stay lived up to your expectations and hope to have the pleasure of welcoming you again soon.
Best regards,
Tatiana
No air conditioning, too much noise
Good morning,
Thank you for taking the time to share your impressions following your stay at our establishment.
We are sincerely sorry to learn that the lack of air conditioning and that our establishment did not meet your requirements in terms of tranquility.
Indeed, as stated on our website, our establishment does not have air conditioning. That said, we take note of your comment about ventilation and will do what is necessary to improve this point.
Best regards,
Tatiana
A 10-minute walk from the city center, so quiet. Impeccable room. No carpeting in the rooms, so much more pleasant. Charming building. Breakfast, choice and fresh products, with a very pleasant garden view. I recommend
Dear Laurence,
We are delighted to receive your message and to know that you had an exceptional stay at our hotel!
We are very happy to hear that you appreciated our warm welcome and quality services. We are proud of our team who works hard to offer our customers an unforgettable experience. We thank you for your trust and we look forward to welcoming you back to the Hôtel des Cèdres and offering you another quality experience.
Best regards,
Tatiana
The people were friendly and the room was clean.
View the hotel's answersir FRED
Thank you very much for your positive feedback! We are delighted that you appreciated the friendliness of our team and the cleanliness of the room. We are very pleased to hear this. We look forward to welcoming you back soon!
Best regards,
Thamara
Friendly hotel, very clean, the view of the garden was very pleasant, the breakfast was remarkable. The bathroom was a little small.
Mrs. CATHERINE,
Thank you so much for your positive feedback. We are delighted that you enjoyed the cleanliness of the hotel, the garden view, and our breakfast. It is always a pleasure to know that our guests have a pleasant time with us.
We also take note of your comment regarding the size of the bathroom. Your feedback helps us continue to improve our services.
We look forward to welcoming you again very soon.
Best regards,
Thamara
The room was excessively hot. No room ventilation beforehand, no air conditioning.
Mr. OLIVIER,
Thank you for taking the time to share your impressions following your stay at our establishment.
We are sincerely sorry to learn that the temperature of your room was not satisfactory, and that the lack of prior ventilation and the absence of air conditioning may have affected the quality of your stay.
Indeed, as stated on our website, our establishment does not have air conditioning. That said, we take note of your comment about ventilation and will do what is necessary to improve this aspect.
Best regards,
Thamara
No air conditioning in the room, I couldn't sleep. And at breakfast I only had leftovers knowing that I arrived at 7:30 a.m. Otherwise I really liked breakfast in the hotel garden, it's soothing, the total calm.
Hello Mr. BINET,
Thank you for taking the time to complete the questionnaire.
It is clearly stated on our website that the establishment does not have air conditioning and indeed we had very hot weather in Orleans on that date, which is nevertheless exceptional.
In fact, the hotel is not air-conditioned, we have installed fans in all the rooms and we have some available if needed.
A fresh, filtered water fountain is also available at reception.
We are truly sorry that our service was not satisfactory.
However, I draw your attention to the breakfast of 02-07-2025.
We had a group and I was there to make sure everything was going well and I could see that nothing was missing.
The buffet was restocked until 9:30 at the end of service and it is important to us every day that our customers are served generously from the beginning to the end of service.
Devoted greetings
Dorothée Director
Very good hotel. Cozy, warm, and chic. Be careful, in the summer, it's not air-conditioned and can get very hot.
Hello Romain,
The whole team thanks you for this very positive feedback that you took the time to share.
Your feedback helps us improve.
We hope to have the pleasure of welcoming you back to the Hôtel des Cèdres.
Best regards,
Tatiana
unfortunately has the lady who has been working on13th of June (arround 13h-14h) and on 14th of June at the breakfast no service orientation at all.... she told us very unfriendly what is not possible...without asking for it....... we fiel not welcomed at all..... this is unfortunaly no way to get customer satiefied.... your competitors at Hotel Oceania are doing much better!!!! sorry to be so open... kind regards....
The official check in in the late afternoon was very friendly with the other kind young lady.....
Cher Client,
Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité. Nous serons ravis de pouvoir vous accueillir une nouvelle fois lors de votre passage à Orléans.
Bien cordialement, Tatiana
Je recommande sans hésitation ! Le lieu est superbe, relaxer dans le jardin fut un réel plaisir, c'était très tranquille, c'est un des beaux hôtels que j'ai eu durant mes 16 jours de vacances. Un air conditionné aurait été bienvenue, mais je comprends que c'est peut-être difficile à installer dans des bâtiments anciens. À propos du stationnement, j'ai été chanceuse d'avoir une place juste en avant.
View the hotel's answerCher HELENE,
Toute l'équipe vous remercie d'avoir pris le temps de nous écrire un commentaire si chaleureux et positif. Nous sommes très heureux de voir que votre séjour vous a enchanté dans son intégralité. Nous serons ravis de pouvoir vous accueillir une nouvelle fois lors de votre passage à Orléans. Et merci encore pour l'excellente note.
Bien cordialement,
Tatiana
Ok
Mr. Franck,
Thank you for your feedback. We're glad everything went well. We look forward to welcoming you again.
Best regards,
Thamara
A very comfortable hotel, with an attentive and professional team. Remarkable value for money.
Mr. ALAIN,
Thank you so much for your positive feedback! We are delighted to hear that you enjoyed the comfort of our hotel and the quality of our service. Your satisfaction is our greatest reward. We look forward to welcoming you back very soon!
Best regards,
Thamara
Very warm welcome. Room with a great garden view.
Mr. LAURENT,
Thank you so much for your positive feedback! We are delighted that you had a pleasant stay with us, and that the garden view contributed to your comfort.
We look forward to welcoming you again!
Best regards,
Thamara
During breakfast: a sticky table to which even the paper white napkin stuck. France famous for its legendary baguette even this was missing. Present in the breakfast room at 09.00 even the rolls were not replenished. Staff during breakfast moderately friendly. Parking facilities: nil (you have to leave your vehicle with luggage on the public road)
Mr Guy ,
Thank you for sharing your feedback. We are very sorry that your experience was not satisfactory.
We have taken into account your comments on cleanliness, breakfast replenishment and reception. We would like to inform you that we offer bread rolls every morning, not baguettes.
We will intensify our controls and increase awareness among our team to improve the quality of our services.
Regarding parking, we understand the limitations associated with our location and do our best to assist our customers with this organization.
We regret that certain aspects of your stay did not meet your expectations and will pass your comments on to our team for improvement.
Yours sincerely,
Tamara
Non-air-conditioned rooms = sleepless nights. Difficulty parking = driving around in circles every night. Only one person at the front desk = very long waits for people who have traveled.
Mr. BONNET,
Thank you for sharing your experience. We're sorry the lack of air conditioning disrupted your sleep and that parking was difficult.
Regarding reception, we understand the importance of fast service and make every effort to optimize our resources, especially during peak hours.
We offer public parking at the media library, located 300 meters from the establishment.
Best regards,
Thamara
Very warm welcome
Mr. Michel,
Thank you very much for your feedback!
We are delighted that you enjoyed the welcome and hope to have the pleasure of welcoming you again soon.
Sincerely,
Thamara
Sehr gute Lage. Netter Empfang. Leider Probleme mit dem Nachtcode, daher kein Zugang zum Hotel am Abend und keine Erreichbarkeit Seitens des Hotels. Sonst wäre alles perfekt gewesen.
View the hotel's answerSehr geehrter Herr christopher,
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Wir freuen uns, dass Sie unsere Lage und den Empfang genossen haben.
Wir entschuldigen uns aufrichtig für das Problem, das wir mit dem Zugangscode für die Nacht hatten.
Wir verstehen, wie frustrierend das gewesen sein muss, und möchten uns für diese Unannehmlichkeiten entschuldigen. Sobald wir über das Problem informiert wurden, kam ein Techniker, um die Reparatur durchzuführen und den Code zu ändern. Es wurden Maßnahmen ergriffen, um sicherzustellen, dass dies nicht wieder vorkommt.
Wir hoffen, dass wir das Vergnügen haben werden, Sie wieder unter besseren Bedingungen begrüßen zu dürfen.
Mit freundlichen Grüßen,
Thamara
Perfect
Mr. Didier,
Thank you so much for your review! Glad to hear everything was perfect for you.
We look forward to welcoming you again during your next stay.
Best regards,
Thamara
Alright
Mr. Tony,
Thank you very much for your positive feedback! We are delighted that you enjoyed your stay and the quality of our services. It was a real pleasure to welcome you .
Best regards,
Thamara
It's a LIE. They say they have parking. It's 3 blocks away, and they only acknowledge half the price. We paid them half, and they gave us a ticket to get the car out, which didn't work. We had to pay the full amount at the parking lot, and the receptionist didn't acknowledge it and got angry when we complained. This is NOT how guests are treated! The check-in lady was very friendly, but the check-out lady was very rude. It's a shame because I would have given the hotel a 10.
Hello, Thank you for sharing your comments. We apologize for your disappointment with the experience of parking and checking out of the hotel.
We would like to clarify that we do not have private parking at the hotel. We recommend our guests use the public parking lot at the media library, approximately 300 meters from the hotel. The ticket allows parking for 15 hours. However, it must be used correctly at the parking lot's ATM.
It's important that these tickets be validated correctly at the parking machine. We sincerely apologize if this wasn't clear enough or if an error occurred.
Regarding your exchange with our front desk, we take your feedback very seriously. Customer service is a priority for us, and we will review the situation internally to better manage these types of situations in the future.
However, we would like to thank you for your comments regarding the comfort and cleanliness of the hotel, and we sincerely hope to regain your trust during a future stay.
Sincerely,
Thamara
I won't go anywhere else in Orléans!
Madam Catherine,
Thank you so much for this wonderful feedback! Your loyalty is our greatest reward. See you soon in Orléans!
Quiet and well-located hotel close to the center
Mr. P,
Thank you for your feedback!
We are delighted that you appreciated the calm of the hotel as well as our location close to the center.
We look forward to welcoming you again during your next stay.
Best regards,
Thamara
I recommend this well-located, clean, welcoming and comfortable establishment.
Mrs. CAROLE,
Thank you very much for your recommendation and positive feedback!
We are delighted that the location, cleanliness, welcome and comfort of our establishment contributed to making your stay pleasant.
We look forward to welcoming you back very soon!
Best regards,
Thamara
Old hotel that has been redecorated. Spacious and clean rooms. Good breakfast. Well located near the train station. However, the bike-friendly label is surprising: you have to go through the entrance hall by climbing some stairs to store your bike in a small room that can only accommodate 6 bikes. Not practical at all.
Mrs. MYRESE,
Thank you for taking the time to share your experience.
We are delighted that you appreciated the cleanliness and space of our rooms, the breakfast, as well as our central location close to the train station.
Regarding your comment about the bike-friendly area, we completely understand your disappointment. While we adhere to the label's criteria, we recognize that current access may not be optimal for all cyclists. Your observations are very valuable and will help us redesign the layout to make it more convenient in the future.
We hope to have the pleasure of welcoming you again for an even more pleasant stay.
Best regards,
Thamara
Very nice hotel. Clean and comfortable room. Very good and varied breakfast.
Mr. Vincent,
Thank you so much for your positive feedback! We are delighted that you enjoyed the cleanliness and comfort of the room, as well as the variety and quality of our breakfast.
Your satisfaction is our greatest reward.
We look forward to welcoming you back very soon!
Best regards,
Thamara
Loose toilet seat, stain on the sheets, cracked sink, room near the elevator, unbearable noise, no parking and had to contribute around €5 for paid parking but no, that's not happening anymore, poor quality pillow
Mr. Manuel,
We thank you for taking the time to share your feedback, although we are sincerely saddened to learn that your stay did not meet your expectations.
We apologize for any inconvenience: the condition of the room amenities (toilet seat, sink, pillows, sheets) does not reflect the level of quality we strive to provide on a daily basis. We have immediately forwarded your comments to our technical team and housekeeping so that the necessary checks can be made and corrective measures can be taken.
Regarding the noise near the elevator, we understand how disturbing it can be. If you choose to return, please do not hesitate to request a quieter room; we will do our best to accommodate you.
Regarding parking, we apologize for the confusion. We will clarify this information on our materials to avoid any unpleasant surprises in the future.
We sincerely hope to have the opportunity to regain your trust during a future stay.
Best regards,
Thamara
Very clean hotel. Luckily, it wasn't too hot, so we didn't have to use the fan. Street parking is free, but spaces are scarce.
Mr. HERVE,
We're delighted that you enjoyed your stay and the quality of our services. It was a real pleasure welcoming you. We've taken your feedback into account and will be sure to share it with the entire team.
We hope to see you again on your next visit to Orléans.
Best regards,
Thamara
Room very poorly soundproofed. Bedding quite soft.
Mr. HERVE,
Thank you for taking the time to write us a review following your stay. We'll take your feedback into account and share it with the entire team.
Your satisfaction is a great reward for our staff in order to offer you impeccable service.
We look forward to welcoming you again and send you our best regards.
Devoted greetings
THAMARA
Na een uitstekende ontvangst bleek de kamer wat sober. Sanitair was goed. Helaas was er geen airconditioning en het was nogal gehorig. We hoorden de wekker van de bovenburen om 7.00 uur afgaan en het lopen op die kamer was ook duidelijk hoorbaar.
View the hotel's answerHallo,
Bedankt dat u de tijd heeft genomen om uw ervaring te delen. We zijn erg blij dat u de ontvangst en de kwaliteit van onze sanitaire voorzieningen heeft gewaardeerd.
We nemen goede nota van uw opmerkingen over het gebrek aan airconditioning en geluidsoverlast. Uw feedback is van onschatbare waarde en helpt ons om onze diensten voortdurend te verbeteren voor het comfort van onze gasten.
We hopen het genoegen te hebben u weer te mogen verwelkomen in betere omstandigheden.
Met vriendelijke groeten
Thamara
Peaceful hotel, on a street with easy parking, breakfast on a veranda overlooking a pretty garden. Rain or shine, the place is charming. The bed is impeccable and the bathrooms are clean and very functional. I highly recommend it!
Mrs. CORINNE,
The entire team thanks you for your feedback following your stay.
We are delighted to read that your stay went well.
We hope to see you again on your next visit to Orléans.
Best regards,
Thamara
Great!!! Everything was done to make my life easier. Late arrival was handled perfectly. Breakfast was available at different times without any problems. It was a really good experience, and I recommend this hotel.
Mr. PHILIPPE,
The entire team thanks you for taking the time to write us such a warm and positive comment.
We will be delighted to welcome you again during your visit to Orléans.
Best regards,
Thamara
Very well located establishment, clean room and very pleasant and helpful staff.
Dear Guillaume,
Thank you for this very positive feedback which demonstrates your satisfaction and encourages us every day!
We hope to have the pleasure of seeing you again soon for another positive experience.
Warmly,
The team at L'HÔTEL DES CÈDRES
Charming hotel with a garden and a pleasant little balcony. Attentive and professional staff. Very pleasant stay. Thank you.
Dear STEPHANE,
The entire team thanks you for taking the time to write us such a warm and positive review. We are delighted to see that you thoroughly enjoyed your stay. We look forward to welcoming you back during your next visit to Orléans.
Best regards,
Tatiana
The hotel was quiet, the garden was charming and we had a glass of water, and the welcome was attentive!
Hello Philippe,
The entire team thanks you for taking the time to share your feedback. We are happy to read that you were satisfied with your stay. We look forward to welcoming you soon.
Best regards, Tatiana
Hotel located on a quiet street at night, good bedding, very clean room. Pretty garden at the back where you can have lunch under a glass roof. Very warm welcome. Very good breakfast.
Mrs. FLORENCE,
The entire team thanks you for taking the time to write us such a warm and positive comment.
We will be delighted to welcome you again during your visit to Orléans.
Best regards,
Thamara
I was very disappointed with this very "old-fashioned" hotel: the stairs are very narrow (not very practical in a hotel since you have to move around with suitcases), the key is difficult to insert into the door, once the door is unlocked you really have to push very very hard for it to open, the bathroom is not very pleasant and the breakfast is not much better. One thing is certain, I do not recommend this hotel at all and I will not return.
Mrs. SOPHIE,
Thank you for taking the time to write us a review.
Customer satisfaction is our priority and we take all comments into account in order to improve our service.
Best regards,
Thamara
Very warm welcome and pleasant room, great bedding
Mr. STEVEN,
The whole team thanks you for your warm comment.
We hope to see you again soon in our establishment.
Devoted greetings
Thamara
Pleasant welcome Clean and functional room but non-existent soundproofing Very disappointed by the breakfast
Mrs. VANESSA,
Thank you for taking the time to write us a review.
We are happy to read that your stay went well.
Customer satisfaction is our priority and we take all comments into account in order to improve our service.
I'm looking forward to seeing you again ,
Best regards,
Thamara
Una de esas joyas que no te esperas, en años de viaje y una extensa experiencia en hoteles, este podría tener 4 estrellas sin problema alguno.
View the hotel's answerQuerido Monsieur RAMOS
Muchas gracias por su elogioso comentario.
Estamos encantados de saber que ha tenido una estancia excepcional en nuestro hotel y que hemos sido capaces de satisfacer sus expectativas. Estamos encantados de que haya podido disfrutar de su estancia. Todo el equipo le agradece su confianza y esperamos volver a verle pronto en nuestro hotel.
Saludos muy dedicados
Salwa
Pleasant stay.
Mrs. HADJI LIEMTHONGSAVANH,
Thank you for taking the time to write to us following your stay at the Hôtel des Cèdres.
We are happy to read that your stay went well. Thank you for choosing our establishment.
I'm looking forward to seeing you again.
Devoted greetings.
Thamara
Nice, clean, and well-appointed room with simple, pleasant decor. No parking. The street is residential, and parking nearby is difficult. A public underground parking garage is quite close. The bathroom is quite small, but the good-sized shower makes up for it.
Mrs. LEBIGRE,
Thank you for taking the time to write us a review following your stay. We are delighted to read that you enjoyed your stay in its entirety. We will take your feedback into account and share it with the entire team.
We will be delighted to welcome you again during your visit to Orléans.
Devoted greetings
Thamara
.
clean rooms; good breakfast
Mr GONTRAN,
Thank you very much for your very positive feedback, which testifies to your satisfaction and encourages us on a daily basis!
We hope to have the pleasure of seeing you again soon for another positive experience.
Yours sincerely
Thamara
Very professional and pleasant receptionist. The shower would benefit from a screen and not a curtain which makes the bath mat soaked when you get out (not pleasant at all). It's also a shame about the lack of parking.
Hello Mr. LUCAS,
Thank you for your feedback and compliments.
Your feedback helps us identify areas for improvement.
Our goal is always to exceed your expectations.
Hoping to have the opportunity to welcome you back and show you the positive changes we have made.
brought.
Devoted greetings
Salwa
Nice people Nice hotel
Dear Monsieur PAVANI,
Thank you very much for your valuable comment.
It's exactly the kind of comment that motivates us to do our very best every day.
The whole team hopes to see you again very soon.
Best regards
Salwa
Top-notch service in every way: listening, taking into account, responding. A perfect location (quiet and very close to the center) A quality room
Mr. THOMAS
Thank you for taking the time to write to us following your stay at the Hôtel des Cèdres.
We are happy to read that your stay went well. Thank you for choosing our establishment.
I'm looking forward to seeing you again.
Devoted greetings.
Thamara
The hotel is quite good, although for the price the rooms are quite small. The downside is the heating, although I had it on full blast the room was freezing until I got a space heater which kept giving out electric shocks from time to time. Other than that, a good stay.
Mrs. BONGO,
Thank you for taking the time to write to us following your stay at the hotel.
We are sorry that your stay did not meet your expectations.
However, we have different categories of rooms with different amenities.
We look forward to welcoming you again and send you our best regards.
Devoted greetings
THAMARA
A perfect stay with lovely staff.
Mrs. GUILLARD,
Thank you for taking the time to share your experience following your stay. We are delighted to have met your expectations.
I'm looking forward to seeing you again.
Devoted greetings
Thamara
very good acoustics due to the quality of the old construction and in the heart of Orleans Finally, if you look a little you can find places not too far away, provided you don't leave too late, there are small squares
Mrs. BATIONO,
Thank you for taking the time to write to us following your stay at the Hôtel des Cèdres.
We're happy to hear that your stay went well. We'll take your feedback into account and share it with the entire team. We hope to see you again soon.
Devoted greetings.
Thamara
petit déjeuner à partir de 7h le personnel arrive à 7h et rien n'est prêt, il a fallu attendre 25minutes pour avoir un café d'une Senseo qui ressemblait plus à un thé tellement il y avait d'eau pour une capsule. En complément un morceau de pain avec le coeur encore congelé !
The only small problem would be the difficult parking on the street depending on the time.
Mr. LEBRET,
Thank you for taking the time to share your feedback following your stay at the Hôtel des Cèdres.
We will be sure to share your feedback with our entire team. We are taking your comments into account and considering improvements to provide a better experience for our future customers.
We look forward to welcoming you again and send you our best regards.
Thamara
Very warm welcome. Very clean room in a good area. Unfortunately, the hotel is poorly insulated between floors, and as soon as someone moves in the room above it makes the room shake and makes a lot of noise. It lacks a few amenities, such as a large mirror, a kettle, or even a small piece of furniture in the bathroom to put your clothes on. But overall, the stay was very good.
Quiet and very pleasant hotel. The staff is very attentive. I will come back.
Mr. VALLADE,
Thank you for taking the time to write to us following your stay at the Hôtel des Cèdres.
We are happy to read that your stay went well. We take your feedback into account and will be sure to share it with the entire team.
Your satisfaction is a great reward for our staff in order to offer you an impeccable service. While waiting to welcome you again, please believe, Sir, in the expression of our best feelings.
Best regards,
Thamara
Everything was perfect!
Dear Sebastian,
Thank you for this valuable comment.
We are pleased to hear that you enjoyed your stay at the Hôtel des Cèdres.
We hope to see you again soon.
Kind regards
Salwa
I initially had a comfort room which is actually a normal room considering the rate applied 117 including tax. Then I moved to a standard room (at my request for reasons of rate and availability) 97 including tax which is not standard with a shower with an unclosed tray which left the bathroom flooded as well as my room. In addition, no satellite channels, in short the minimum not up to the rate.
Hello Mr. LAPOSTOLLE,
Thank you for sharing your feedback. Your feedback helps us improve.
We are sorry that you were disappointed with the layout of your room. We have different categories of rooms and with different amenities. We always treat our customers' requests with the utmost care.
If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day.
Best regards,
Tatiana
Act-Eco : Sustainable stay
7.5/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has facilities for soft transport
The hotel promotes sustainable modes of transport
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The toilets have water-saving flushing mechanisms.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The toilets have water-saving flushing mechanisms.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel has put in place waste reduction goals.
The hotel has put in place actions to reduce its waste.
The hotel limits food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel offers certified ethical produce.
The hotel has implemented a solution to replace the plastic welcome bottle, in order to reduce its plastic consumption
When possible, the hotel buys its non-food products locally.
The hotel uses suppliers actively engaged in sustainability for its non-food products.
The hotel does at least part of its laundry in-house.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel does not use disposable tableware.
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel has been awarded an environmental label
The hotel has an environment policy.
The hotel has implemented measures against all forms of exploitation or harassment.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has been awarded an environmental label
The hotel has an environment policy.
The hotel has implemented measures against all forms of exploitation or harassment.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Urban Style Hôtel des Cèdres
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