Logis Hôtel l'Abreuvoir

No customer service experience whatsoever. I booked an overnight stay, made 10 unanswered calls to find out the restaurant's closing time, and upon arrival, there was no restaurant open at 9:30 PM. The room was on par with a budget Ibis Blue hotel, and the breakfast was mediocre. All this for €155! Avoid at all costs!

The information provided was very helpful for our arrival, even though there was no receptionist: an email and a phone call explaining where to find the key. It's a shame our room was locked with the key inside…

Nice hotel. No spa, even though it's advertised on the website and that was the main reason for my reservation.

The staff were attentive and very friendly. I recommend them!

As always, very good.

Still as good as ever, I recommend it.

We returned to this hotel because it is close to a professional event. Unlike last year, there were some cleanliness issues in the room (poorly ventilated, dirty window and midges in front of the window). As for the restaurant and reception, it lacks a little professionalism but the current context is complicated..they make do with the means we give them but the products are fresh and very good. They deserve credit for working but not forgetting the basics of managing a hotel and a restaurant.

I must admit I'm a little disappointed. Especially with the dinner. I've been coming to this hotel for 3 years and I find the quality of the dinner during the evening stopover much less tasty than before. It's no longer a tasty meal but rather a family meal. Breakfast is also far below what it used to be. Little choice, 3 fruits fighting a duel. Too bad.

Good bedding, hot water took a while to arrive. It was a shame to learn upon arrival on Friday evening that the restaurant was closed due to a special event.

The lady on reception was polite, kind and helpful. Th restaurant food was okay but the room is a disgrace. Curtains that do not cover the window, filthy housekeeping standards and when we got up at 6am there was no hot water so we had to depart without showering. We have stayed here many times over many years as the location is perfect as we head south after arriving mid to late afternoon in St Malo but this is our last visit. Rooms were never brilliant but they are now so in desperate need of attention

Excellent welcome, very friendly staff, excellent bedding, very large bed and great breakfast; No outside noise despite the proximity of the ring road.

Very nice room with its small terrace and quiet swimming pool. Appreciate the tea and coffee pods.

Friendly welcome. Excellent breakfast, lots of choice. Well-located room. However, the window is missing a curtain. Otherwise, everything was fine.

Very nice stopover!!!!! To do again Very pleasant stay! Warm welcome, magnificent place, gourmet and delicious cuisine!!!

Very good establishment, quality food. I recommend it.

A relaxing and welcoming place. The staff is friendly and efficient. The pool and garden are a nice little extra for relaxing on the deckchairs after a day of sightseeing!

Very nice stay and all the staff were very professional.
Housekeeping was superb! Well done. Our room
Was always cleaned impeccably for our three night!
Breakfast was the only thing I thought was substandard. It was adequate but hap hazard.
I found the hotel clean and comfortable but lacked attention e.g., the steps to our room was crying for a coat of paint. The canopy at the entrance should be removed or repaired.

Very good establishment, very helpful and friendly staff.

Although there was a problem with staffing on the morning of our departure the manager did his best to get breakfast organised for us as quickly as possible and was very apologetic about the delay.

The staff were polite and changed our room when i requested a quieter room away from the road. They could try to be a little more effusive though.
The outside area needed attention. Some of the chairs were worn and the grass needed cutting. The pool was lovely with nice wooden decking. The stairs up to our room needed repainting. The decor of the bedroom was brown and dowdy. The rooms need to be renovated.
Our supper was delicious although we noted that there was a prix fixe prominently advertised as you approached the reception which was not available.
Breakfast was fine and the restaurant was charming.

Nice place, it's a shame that you have to pay for your drinks each time without being able to have them noted on the room, when you stay several days it adds up to a lot of bills. Not practical for accounting!

The ambiance, apart from the very well-maintained pool (!), gives off a run-down impression. The facade is unkempt, the plaster is peeling everywhere on the main building and the outbuildings, the carpets are dirty in the rooms (I saw two rooms), the furnishings are completely outdated, there are only two usable electrical outlets, and the entrances to the ground floor rooms are unkempt. It is in dire need of renovation (especially considering the price of the room). The restaurant is very good!

Despite our attempts to contact us before our stay (restaurant reservation, bicycle storage, etc.), no response. We were called the same day at 2:00 p.m. to be told to arrive before 3:00 p.m., otherwise we would arrive late without reception! Finally, no catering on Sunday evening, hotel that gives the impression of being abandoned, only 2 guests, no staff on site (except 2 young people who did their best to prepare a plate for us for dinner), cobwebs above the bed, greasy liquid on the carpet at the foot of the bed, very dirty bathtub (traces of limescale on the entire shower wall), dilapidated state of the outdoor spaces, no shower for the pool, poor quality breakfast, 4-lane road at the foot of the room (impossible to open the window): avoid!

Hotel close to al 4 voies between Nantes and Rennes, but old-fashioned.
Hotel staff were not very present during breakfast, which was not up to the standard of a 3-star hotel.
for Example : Frozen bread, dry brioche, etc.

Very cozy accommodation and very professional staff. Congratulations to the chef for his cuisine.

I am disappointed by the website's promise of a 3-star hotel. The value for money is NOT there AT ALL! The welcome is cordial but not warm at all. The pool does not make you want to swim (the water is "green"). The 13-euro breakfast is really overpriced, the choice is not there and the quality is lower... The room is okay despite a bottle of soap in the shower being completely empty when I arrived (I washed myself with hand wash...). In short, I don't ask for luxury and I am not a difficult customer but the price of the night and breakfast is not justified!

Very satisfied with our stay at this hotel. It perfectly meets what you would expect from a three-star hotel.

We spent one night at this hotel and our opinion is rather mixed. The room was generally okay, but we unfortunately found hairs in the bathroom sink, which leaves something to be desired in terms of housekeeping. Breakfast was very disappointing: we arrived at 9:30 a.m. to find almost nothing left. Everything was cold, nothing was presented, and the buffet was almost empty. We even had to take the trays out from under the furniture ourselves to be able to help ourselves. And above all, one of the cheeses was two months past its expiration date... The overall impression gives the impression of an aging establishment, lacking maintenance and attention to detail, while the price remains quite high for the night. It's a shame, because the setting could really be pleasant with a little more care.

Very good establishment, I recommend.

Very good establishment with quality food. I recommend it.

Bathroom toilet very very dirty!!!!! Shower dirty (limescale on the glass and marks on the floor), floor with dirt (vacuum cleaner not used??!!? at least not in the corners/edges...!) Bedding good Breakfast: state of cleanliness and equipment (citrus press, toaster, etc.) old and dirty, not working well. Feeling that the staff is not concerned...

Extremely expensive for the room, the welcome, and the restaurant... 3 stars?! Yes, in the sky when the weather is nice.

Booked hotel as it said each room had AC but ot didnt work at all and when i asked for help from the front desk, he tried fix but it still didnt work. When ask if there was another room i was told tgat they are all the same.

Room not very clean (toothpaste on the bathroom mirror, leaves on the floor in the entrance to the room, dust on the coffee area in the room. The worst this morning at breakfast, no bread, overcooked scrambled eggs with brown bits in the dish and corny fruit salad with brown bananas as well, in short nothing reassuring to start the day. Apparently, a new manager is due to arrive, let's hope he can straighten out the establishment which was very good before

We know this hotel from many previous times we stayed on our way down and back through France, but have not stayed for a long time.
We needed a conveniently placed hotel whilst on our current holiday and thought we would try L'Abreuvoir again.
The stay was a frustrating mix of excellent food but incredibly mixed service.
The man who checked us in had absolutely no style or enthusiasm for the experience.
We went to our "nonsmoking " room and opened the window to let in fresh air, to be confronted with the same member of staff smoking on the balcony next to our room.
We showered and went down to the bar/reception for an aperitif before our meal and the same man looked at us with disdain and told us that the bar didn't open for 15 minutes and to go to a table outside.
He eventually appeared and begrudgingly asked us what we wanted.
I had to ask to be seated at our table. He appeared with a blackboard with an extremely limited menu du jour.
I explained that I do not eat desserts and asked if I could have cheese, even if I had to pay a surcharge. He seemed to enjoy saying "Non"
We then had to summon him for a wine list, which he had not offered us.
The meal itself was excellent and the food was tasty and well presented and reminded us how much we used to enjoy Logis values.
The staff who served us at breakfast were friendly but the breakfast itself and the area it was served in were far below the standard we would expect for 143 euros.

Top staff, top room (just don't forget to clean the toilet brush after each guest!!!!) Top food, just needs a little more variety in pastries for a substantial breakfast, fruit cut from the day before presented the next day

As always, very good establishment. I recommend it.

Rather cold welcome with a very unpleasant smell of tobacco at the reception. The room was very dusty and the decor was outdated. Breakfast the first day was very average considering the price. Bread not fresh, cheese a little outdated, scrambled eggs very dry. The staff walked past us several times without a hello, completely ignoring us. A little better the second day. The place has a lot of potential but lacks maintenance, which is a shame. The very expensive price and the 3 stars are not at all up to par.

Hello, For a three-star hotel, the rooms are dated. It's a shame that the check-in desk is a key box. We didn't see anyone from the hotel. If the lawn had been mowed, it would have been nicer.

Hotel on the edge of a highway but the room is well soundproofed. Carpeted floor, not super clean. Room for 2 for in-room amenities only 1 coffee bag and 1 herbal tea bag 😕 Friendly welcome. In short, it's not worth 73€ a night.

The Room (#8) hasn't changed in 20 years when I was working in the area at the time. Questionable carpet, desk chair ready to fall apart, bathtub water leak, cold rooms. Room located on the N137 side with the accompanying noise. I did request to change rooms to the side or back but reception refused because these rooms were already reserved. However, I didn't have the impression that the parking lot was full. Booking for an overnight stay does not mean having poor quality accommodation.

Arrived with the heating off

Lovely hotel with superb food. We started with a truffle veloute which was so tasty. The scallops with the mushroom sauce were divine as was the duck breast. I skipped dessert as it was chocolate heavy and being a diabetic made it a bit risky. The only criticism was that there was no pause between courses. Twice the next course arrived just as we put our cutlery down. Way too fast. We felt very hurried.
Room was more than comfortable we enjoyed it. Slight sour note on departure was the receptionist seemed intent on talking on her phone, firstly for another guest who was waiting for his bill and then for us. We walked off and went back as we left which was annoying. Overall very nice.

Room basic but clean , good for traveling with our dogs but avoid the breakfast - terrible food and no service to speak off

Double room when we had booked a twin. Receptionist gave us a coffee and had to make up the twin room for us herself.
Ignored for 30 minutes at dinner. Gave up as others served before us who had arrived after.
Walked out.

Breakfast. Booked for 8. Receptionist could not get in as hotel had been locked the night before. She rang to get key. Breakfast had been made night before and left out. Fruit going brown. Scrambled eggs and bacon not edible as cold as heater on late

Room had dirty brown stained carpet. Much in need of refurbishment. Damp on walls near window. Room number 9.

I don't like to make this kind of judgment and I'm not used to it. But it's time for things to be taken back in hand.