Logis Hôtel la Citadelle
nc
The must-haves
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![logo RSE]()
Sustainable stay: 8.5/10 -
WIFIFree
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Business Stopover
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Restaurant
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Breakfast - From 135.26 HKD to 153.29 HKD/Pers
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Arrival and departure Arrival from 14:00, Departure at 11:00
Your stay at the Logis Hôtel la Citadelle
Step into a world full of harmony
The hotel facilities and services
The hotel facilities and services
The must-haves
Arrival and departure
Services
Parking & Transport
Equipments
Multimedia
Wellness
Accessibility
Accepted means of payment
Sustainable stay
Business and events
Family
Breakfast
Schedules
- A totally free loyalty programme
- The opportunity to earn euros, both in the hotel and in the restaurant, from the first euro spent
- The possibility to spend your euros in all our hotels and restaurants
Earn up to 5.5% of your stay by booking in this establishment!
Restaurant la Citadelle
The pleasure of fine cuisine
- A totally free loyalty programme
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The opportunity to earn euros, from the first euro spent in the restaurant
Earn up to 2.2% of the amount of your bill!
Under €20 spent
Earn 1.1% of your bill
More than 20 € spent
Earn 2.2% of your bill
Practical information
Monday:00:01-23:59
Tuesday:00:01-23:59
Wednesday:00:01-23:59
Thursday:00:01-23:59
Friday:00:01-23:59
Saturday:00:01-23:59
Sunday:00:01-23:59
Arrival from 14:00, Departure at 11:00
Monday:12:15 - 14:00 , 19:15 - 21:00
Tuesday:12:15 - 14:00 , 19:15 - 21:00
Wednesday:12:15 - 14:00 , 19:15 - 21:00
Thursday:12:15 - 14:00 , 19:15 - 21:00
Friday:12:15 - 14:00 , 19:15 - 21:00
Saturday:12:15 - 14:00 , 19:15 - 21:00
Sunday:12:15 - 14:00 , 19:15 - 21:00
Wine tourism
Your accommodation is less than 15 km from a vineyard.
MOTORCYCLING
All the equipment to welcome motorcyclists: closed room & dedicated area for cleaning, advice from the hotelier on nearby garages and repair shops.
HIKING
Your accommodation is located a maximum of 2 km from a marked and listed trail. A ventilated room is available for your clothes.
CYCLING
A full range of facilities to meet the needs of cyclists: secure and closed premises, cleaning and drying of clothes, expert advice from the hotel owner on the tours, On request: adapted meals.
Fresh water
The hotel is located less than 500 metres from a point of water where you can swim and/or practice water sports: pedal boat, paddle, jet ski, canoe ...
Reviews
Total / general mark
Recommendation
8.7/10Total / general mark
8.7/10Reception and service
9.1/10Accommodation
8.3/10Restaurant
8.8/10Value for money
8/10Cleanliness
9/10Breakfast
8.7/10'All reviews have been written by guests who have stayed at our properties'
We received good advice on the choice of wines, and the explanations during the booking process were well done.
A warm welcome and very friendly staff.
TV that doesn't stay on the wall. Poor Wi-Fi, so no TV all evening. The reception staff didn't seem to mind. Exorbitant price for what you get. Poorly insulated room. Conclusion: terrible
Too expensive, outdated and very damp rooms with mold.
Excellent location. Good ambiance with nice veiws over the water and to the ferry landing and the fortress walls.
It's a shame that this hotel, which benefits from a historic site and an exceptional location, offers such poor quality of service.
friendly welcome - excellent food - very pleasant room that met our needs.
Excellent choice, highly recommended!
Review TV schedules, need to change carpets, smell when entering.
a magnificent setting and attentive staff, aperitif in front of a magnificent sunset over the water and delicious meal
Difficulties for people with reduced mobility: no stool in the bathroom. Many inclined planes in the corridors and on the terrace to get around the pool. An elevator would be welcome. Otherwise, the service is very satisfactory.
A terrace with a breathtaking view and a restaurant service like no other
Un moment inoubliable dans un cadre magnifique avec du personnel adorable et au petit soin pour nous, les mariés et nos invités.
Merci beaucoup à toute l'équipe, que ce soit la veille ou le matin pour les preparatifs de la mariée, les solutions et changements de dernières minutes liés au temps, le vin d'honneur et le dîner exceptionnel.
C'était parfait et vous faites maintenant partie de notre histoire.
A bientôt.
Manon et Hugues
Very Nice and good !
Good welcome and services. Good food but finish and decoration not at hotel level..example Dining room table peeling off, old paint in places
Your hotel is in a beautiful setting; the rooms are well renovated and the bedding is very good. However, the rooms are seriously lacking in soundproofing. In fact, we were woken up by our roommates who were only talking loudly (you could hear what they were saying clearly). The breakfast is well stocked with sweet and savory items, which is appreciated. The evening meal was very good, you can thank the chef. But we would have appreciated enjoying our aperitif more before being served our starter.
Bel hôtel dans un endroit historique et magnifique avec un environnement merveilleux.
A really exceptional view from the hotel, an exceptional restaurant and a lovely deck for an aperitif!
It was perfect, meal served a little quickly. Perfect breakfast. Very quiet and clean hotel.
Lovely experience - a very comfortable stay and excellent restaurant choices
Magical place, couldn't be more peaceful. Very clean and spacious room.
Beautiful setting. Perfect breakfast.
Stopover for one night in this superb, unusual place!
Very good stay for one night. Very pleasant welcome despite our very late arrival. Very friendly and welcoming staff. I recommend this hotel with a magnificent view of the estuary from the rooms.
Very warm welcome, very pleasant and very professional staff, the meal was too delicious, beautiful combination of flavors, a magnificent setting, our big regret is not having been able to have a longer stay due to lack of time. We will come back for a longer stay. Thank you to the whole team. Good luck and above all don't change anything. Well to all of you. Kind regards.
Zeer slecht en zeer vuil hotel. Stof van 1 cm op de kast, lakens vuil. Tijdens het ontbijt 5 borden moeten nemen om 1 proper bord te vinden. Confituur met schimmel en chemische omelet. Muren met vocht en versleten matras. Een schande voor een driesterrenhotel. 135 euro voor een kamer met stof en schimmels en vuil bed, 15 euro voor een zeer slecht ontbijt. En niet eens een commerciële geste van het hotel. 150 eur weggegooid geld. Jammer voor het mooie kader.
The room we were allocated (112) was dusty, the toilet seat wasn't holding, the TV was broken... After complaining to reception, we changed rooms, the room was finally clean and the TV worked, however in the bathroom, one cardboard cup for 2, the hairdryer holder collapsed leaving the electrical wires exposed.... Our opinion, small room and toilet in the bathroom, no box of Kleenex for a 3 star hotel and a price of 162 euros, which does not correspond at all to the service.
Perfect hotel with a wonderful environment for a peaceful stay
Beautiful hotel and very good food
Average room soundproofing
The hotel; staff were fantastic- helpful, charming and ready to help.
I would use this hotel again but source my meals elsewhere. Gourmet prices are charged for dinner which is merely average and not justified and breakfast was a matter of searching everywhere for everything as no staff present. The hot food at breakfast was in fact just tepid. This, and no help offered with luggage, although a lady cleaner offered, affected my ratings
A very warm welcome A beautiful place
We will return with pleasure.
A very enjoyable stay.
I felt the dinner was a little overpriced. My tiramisu didn’t resemble its Italian counterpart!
An excellent breakfast.
Restaurant staff very unprofessional
Excellent service et accueil lieu et site extraordinaire
Hotel requiring a lot of investment Odors aging wear of materials
Always delighted to stay in the heart of the citadel in this very pleasant establishment.
Everything was great!
Excellent welcome and superb view from the room
At the top!! We will come back with pleasure
The hotel is very pleasant, the welcome and service are of high quality and above all do not miss its restaurant which is excellent.
Very warm welcome. Very professional staff. Pleasant environment. Very comfortable beds. Clean room.
Very good 👍
Staff really helpful and friendly and that was everyone from check-in to cleaner 10/10
Incredible citadel site!
Amazing location, easy access to ferry.
Staff were all excellent and the restaurant was very good.
As always a very good experience, from the staff all the way up to the management we are made to feel welcome, and consider them all as friends.
Liz & Martin Pomroy
Arriving solo, I was very well received and helped in booking excursion tickets.
As customers for several years, we have noticed a deterioration in the maintenance of the hotel buildings (interior and exterior) and a drop in the range, at the same prices, of the restaurant.
Perfect welcome and service
Very well located hotel, very pleasant view. Good room (with a view of the estuary). Beautiful bathroom. Food a little disappointing, we expect better for this type of hotel.
Très bel endroit au calme avec une belle vue. Très beau cadre avec cette citadelle. La terrasse et la piscine ainsi que le liner mériteraient une rénovation. Nous reviendrons .
It is like a little Paradise!
Lovely location and the view from the room and restaurant are amazing. The bed was ok, not great. The hotel is expensive but everywhere within the Citadelle is, and maybe that is to be expected. The staff were all lovely, reception, restaurant, bar, housekeeping. The only reason it's not 5 stars is the prices.
Goed restaurant (suggesties) in het hotel, met een goede wijnkaart
It’s an essential stop when traveling from Paris to the Southwest.
Situation et bâtiment exceptionnels. Effet whaou assuré sur la terrasse.Chambre confortable mais un peu bruyante : portes qui claquent la nuit, aspirateur au petit matin…, repas un peu trop lourd. Petit déjeuner parfait
Great hotel in the Vauban fortress, beautiful view of the pool and the Garonne would have deserved 4☆
Excellent séjour. Literie parfaite. Personnel très aimable et attentif. Un seul petit bémol est qu’il manque un fauteuil dans la chambre pour n’être pas obligé d’être uniquement sur le lit, pour lire par exemple ou tout simplement faire une pause. C’est un détail mais qui a son importance pour que tout soit au top .
The room was not clean, especially under the bed and under the bedside tables (dust and dead bedbugs). Insects in the bed. Very bad smell in the room. Broken mirror in the bathroom. Very noisy.
Stained towels, dusty room, hair in the shower, smelly toilet, shoes and bag floating in the pool... That's a lot for a night at €150. When we checked out, we checked whether we had paid or not and we weren't asked how we felt about the night we had spent. Honestly, at that price, I wouldn't go back. Luckily, the setting is very nice.
In this privileged place of Blaye, I think there is no better... congratulations to the chef and his team. (4 meals tasted anyway).. the environment is very pleasant.. a clear improvement concerning the noise in the morning would be quite easy by removing the bellboys from the doors, and discussing with the bio cleaning staff who really start very early.. I do not regret my stay
A very exotic hotel. Chic without being bohemian. The terrace and restaurant are very pleasant. The soundproofing in the rooms could be improved.
Room air conditioning is efficient and pleasant during heatwaves. No sound insulation between rooms.
A great team in every area. Remarkable availability. An excellent cocktail and a very appetizing selection of dishes. The hotel is located in the citadel with a superb view of the estuary. We recommend without reservation.
Lovely location, accommodation pretty basic but ok. Staff very accommodating but think there is some training required. All would have been fine for us except breakfast. We came down to breakfast after walking our dog, the room was empty of other people but there appeared to be an ok buffet option laid out or so we thought until closer inspection. Flies had beat us to breakfast and there was no way that we were going to eat anything, the ham and cheese laid was covered in flies. Astonishing that no one had the foresight to provide covers for the food. The location is by an estuary and flies are to be expected, but being expected to eat food that had been laid out with flies covering what we were expected to eat was not acceptable. The coffee machine was out of order so had to wait for our coffees which was ok, but when you put everything together is was below an acceptable standard and experience. Our complaint to reception upon departure was very clear so it was a complete surprise when we examined our bill that we had been charged for breakfast. By this stage we were on route so did not head back, but we are expecting a refund
Perfect stay!
Exceptional location. Good restaurant and pleasant staff.
Amazing little Gem in Blaye. What a great hotel. The how’s are incredible. The rooms are clean modern and very comfortable. The pool is an huge bonus for it sunny days. All the staff are friendly and can’t do enough for you. Our waiter Ian was so amazing. He really looked after us and never said no to any requests.
I can’t wait to come back.
What a shame that a member of staff came to spoil the stay. By telling us to leave the hotel after having returned our room. And being very surprised that her colleagues allowed us to stay by the pool. Never has a hotel refused us to be able to enjoy the pool especially since we were planning to have lunch with tapas this blonde person in her condition does not make us want to come back to your establishment. As for the management of the maintenance of the pool. I do not understand that your employee throws 40 liters of chlorine at 12 p.m. when the robot has been running since the morning. So no pool on the day of departure and the day before because of the storm, the pool was very dirty. You will understand that your employee's remark bothers us!
We discovered your hotel quite by chance and had a wonderful evening.
Completely satisfied, only regretting the lack of handrails on the stairs, which would have been a great help given our age. The restaurants were top-notch, not to mention the breakfast. We will definitely be back.
Nice, modern rooms with good amenities. Clean and quiet. Friendly and helpful staff. Restaurant is overall verry good but not outstanding.
Ideal location on the edge of the estuary in the citadel. Superb view. Welcome with my very friendly dog. We arrived on foot. Perfect.
Following a major storm, there was no hot water or TV. The owner made a much-appreciated gesture of goodwill: she halved the room rate.
Very nice location inside even facing the Gironde for this beautiful hotel. Excellent welcome, friendly staff. Very good traditional restaurant. Excellent varied breakfast
Good hotel, nice view, excellent restaurant, rooms not very well soundproofed however
Warm welcome, superb environment.
Rooms could be better carpets need updating. Pool area not so good, could be cleaner covers on outside double beds were very dirty obviously not changed daily. Staff were pleasant
Beautiful view facing the estuary, and peaceful in the citadel of Blaye. All the staff are very attentive. Good dinner on the terrace and top-notch service. A great stopover!
A little expensive compared to the services offered
A pleasant and very well located place but a service a little below the price charged and a hello at breakfast would have been nice.
No lifts for disabled persons.
Only shower gel and hand was of average quality. No shampoo or conditioner. Many expect a fuller range of products.
Better food offerings in local restaurants. Could be improved.
Overall a beautiful location and with a few improvements could get to excellent.
Very well-located hotel with a beautiful view of the estuary. The service at reception and in the restaurant is impeccable. The rooms could do with a good refresh.
Very welcoming staff
Pleasant location in the citadel and facing the estuary. Enjoy the peace and quiet of the late afternoon in the garden and the sunset on the restaurant terrace. An ideal stopover on the Canal des Deux Mers cycle route.
Remarkably located in the citadel, with a wonderful view of the Gironde estuary, this small hotel is very pleasant. It is full of charm, thanks to its exterior and its swimming pool.
Hello, it should be noted that the access code to the parking lot is entered at the terminal at the entrance to the citadel. Thank you.
Dans des circonstances particulières et personnelles (aucun problèmes de couple après 54 ans de mariage)la satisfaction de se reposer et de profiter d'un bon moment de repos assorti de deux repas de qualité.
Top-notch hotels, services and restaurants
Very pleasant and dynamic team
Great hotel. We didn't have time to visit the restaurant. We'll have to do that next time.
Excellent team. Very well located hotel with great views.
Emplacement exceptionnel!
Margaux was especially helpful on our arrival.
Magical location, magnificent view
Spacious and comfortable room, attentive and helpful staff and very pleasant setting.
Very well located hotel with beautiful view if you take the rooms overlooking the pool and estuary upstairs. Restaurant: a delight, you should also try the other 2 restaurants outside belonging to this hotel where the food is also very good. Very pleasant and attentive staff. Only small downside: soundproofing of the bay windows and the room door
Very warm welcome, incomparable location in the citadel. The rooms lack soundproofing (we could hear the neighbor's TV).
En tous points conforme à nos attentes !
Very nice hotel in a magnificent setting.
Nous venons dans cet hôtel depuis environ 20 ans lorsqu'il était indépendant. Nous y avons séjourné deux fois lors de ce voyage lors de notre voyage aller-retour. Comme c'était hors saison, c'était très calme, le petit-déjeuner devait être commandé à l'avance avec un choix limité (le petit-déjeuner avait toujours été un aspect positif dans le passé). Le repas du soir était un triomphe des aspirations du chef sur sa capacité à livrer. Une utilisation excessive de la sous-vie ne compense pas une bonne cuisine, lourde avec les sauces et aucun respect pour la préparation des légumes, une baisse sévère des normes. Lors de notre visite de retour, les toilettes de notre chambre ne fonctionnaient pas et la couette n'était pas propre, montrant un manque de contrôle et de préparation. On nous a donné une autre chambre au rez-de-chaussée avec vue sur la piscine fermée plutôt que sur l'estuaire. Pas de gel douche, les serviettes étaient de petits articles non moelleux datant des années 1970. Les chambres ont maintenant l'air fatiguées et sales et ont besoin d'une rénovation totale pour les remettre aux normes. Aujourd'hui, des choses comme du thé et du café, une boîte de mouchoirs, des produits de toilette décents, des serviettes de bonne qualité, des informations locales et plus d'une petite bouteille d'eau plate devraient être et sont dans la plupart des endroits, la norme. Nous n'avons pas mangé à l'intérieur le soir du retour car c'était le même menu. On nous a fait payer cher la chambre et le petit déjeuner, un prix qui ne reflète pas le forfait proposé. La Citadelle doit aller de l'avant et évoluer avec son temps. Encore un petit déjeuner sans inspiration. Nous aimons le quartier et la situation de l'hôtel mais nous avons déménagé et n'y retournerons pas.
Envoyer des commentaires
Great location, room. Clean but rude.
Act-Eco : Sustainable stay
8.5/10
- Energy management
- Water management
- Biodiversity management
- Waste management
- Responsible purchasing
- Social
- Societal
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Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
Actions to save our energy resources, whether sustainable or not
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its energy consumption
The hotel has set targets to reduce its energy consumption.
The hotel uses low-energy equipment.
The hotel has put in place actions to regulate its energy consumption.
The hotel regularly carries out maintenance on its appliances/surfaces which may result in excessive energy consumption.
The hotel's electricity supplier is actively committed to sustainable development.
The hotel has facilities for soft transport
The hotel promotes sustainable modes of transport
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Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
Measures taken to save water in the hotel, essential for the proper functioning of our territories.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel monitors its water consumption.
The hotel has set targets to reduce its water consumption.
The appliances using water in the hotel undergo regular maintenance.
The hotel treats its wastewater.
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The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
The hotel's initiatives in favour of all living beings and the ecosystems in which they live.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel has put in place sustainable techniques for exterior maintenance.
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Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel recycles food waste.
The hotel monitors its waste production.
The hotel has put in place waste reduction goals.
Measures taken to limit waste and optimise its treatment.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel recycles its waste
The hotel sorts and disposes of hazardous waste (batteries, cells, bulbs, cartridges, toners…)
The hotel recycles food waste.
The hotel monitors its waste production.
The hotel has put in place waste reduction goals.
The hotel limits food waste
The hotel limits non-food waste
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Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
Actions to promote short, local and responsible supply.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel uses local food and drink suppliers.
The hotel uses food and drink suppliers that are committed to sustainability (sustainable fishing, environmentally friendly food chain, unprocessed products, etc.)
The hotel offers unpackaged/loose food products
The hotel offers local produce.
The hotel offers seasonal produce.
The hotel offers certified organic produce.
The hotel offers certified ethical produce.
The hotel has a kitchen garden/herb garden
When possible, the hotel buys its non-food products locally.
The hotel uses suppliers actively engaged in sustainability for its non-food products.
The hotel does at least part of its laundry in-house.
The hotel uses environmentally friendly non-food products
The hotel uses refillable hotel amenities
The hotel uses mechanical or eco-friendly cleaning systems (microfibre, steam, etc.)
The hotel does not use disposable tableware.
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Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
Social measures to improve the lives of employees.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaEmployees have easy access to the essential information about their job (internal regulations, etc.)
The hotel builds employee loyalty through initiatives that improve their quality of life at work
The hotel asks for and listens to customer feedback.
Customer satisfaction is measured and, if necessary, corrective measures are put in place.
The hotel is able to welcome guests with disabilities.
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Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaSee all actionsThe hotel works in partnership with other organisations/companies/charities on social and/or environmental projects
The hotel has been awarded an environmental label
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
Societal commitments to have an impact on the (local) community.
Based on the Act-Eco CSR Charter, the hotel meets the following criteriaThe hotel works in partnership with other organisations/companies/charities on social and/or environmental projects
The hotel has been awarded an environmental label
The hotel actively promotes gender equality.
The hotel oversees and maintains compliance with all applicable health and safety measures to ensure the well-being of its customers, staff and the local community.
The hotel promotes its sustainability initiatives and encourages guest involvement.
The hotel promotes its sustainability initiatives and encourages employee involvement.
The hotel organises training sessions for its employees, supporting them and helping them to develop their skill sets.
Frequently asked questions about the institution Logis Hôtel la Citadelle
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